How it works
Three things to decide, then it runs itself
There is nothing clever about it, and that's the point. You are already buying this screen every few months. This just means you stop having to think about it.
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Tell us your size
The same screen and size you'd order anyway. If you don't know your size, we'll work it out with you over the phone.
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Pick how often
Most homes land somewhere between two and three months. Pets, carpet, or a dusty stretch of year shorten it.
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It shows up on its own
A fresh screen arrives before the one in your unit is spent. Nothing to remember, nothing to reorder.
Pause it, skip a shipment, or change how often it comes — just tell us.
Choosing a cadence
How often should yours arrive?
Pull your current screen out and hold it up to a light. If you can't see much through it, you waited too long. These are starting points — we'll adjust it once you see how yours actually loads.
Set it up when you order
Not sure of your size?
Call us with the numbers off your current filter and we'll take it from there.
Contact usBefore you set one up
Can I change the schedule once it's running?
Yes. Pause it, skip a shipment, or change how often it comes — just tell us and we'll move it.
Can I stop it?
Any time, by telling us. There is no minimum number of shipments and nothing to cancel through a portal.
Do I need the frame first?
Yes — auto ship sends screens, and screens need a frame to sit in. If you're new, start with a Starter Pack (frame plus three screens), then put the refills on a schedule after that.
What if I have more than one filter size in the house?
That's common, and it's fine. Tell us each size and how many of each, and they ship together.