Reorder
Find your refill in two clicks
Pick the screen you already use and the size printed on it. If you're between sizes or unsure, call us — we keep your order history.
Not sure which one you have? Ask us and we'll check your order history.
If you've forgotten which you use
The screens, in plain terms
Every screen fits the same frame. Moving between them is just a different order next time — nothing to replace or reinstall.
Auto shipReordering the same thing every few months? Put it on a schedule instead.
How auto ship works
Reordering questions
How do I know what size I ordered last time?
The size is printed on the screen currently in your unit. If it's already in the bin, measure the opening — or call us and we'll look up what you ordered.
How often should I change it?
Most homes go two to three months. Pets, carpet, a full house, or a dusty stretch of year all shorten it. Hold the old screen up to a light — if you can't see much through it, go sooner next time.
Can I switch from blue to green?
Yes, any time. Every screen fits the same frame, so switching is just a different order — there's nothing to swap out or reinstall.
Do I ever need to replace the frame?
Not under normal use. The metal frame and the fixed grid are both one-time purchases — that's the whole idea. If one is damaged, call us.
Is the screen washable?
No. The frame is permanent and reusable; the screen is replaced. Washable filters are a different product entirely.